Overview
Were looking for a customer-focused Sales Administration Assistant to join our dynamic Sales and Homeownership team. This is a fast-paced and varied role where youll be the first point of contact for customers throughout their homeownership journey, providing a friendly, professional service that supports our sales and development goals.
Youll handle enquiries, manage data across multiple systems, respond swiftly to new leads, and play a key role in helping the team meet service level agreements. From organising sales events to liaising with external providers, your contribution will be vital to ensuring a smooth and successful sales process.
What Youll Be Doing
* Acting as the first point of contact for all sales and homeownership enquiries
* Responding to leads and queries across multiple channels within agreed timeframes
* Maintaining accurate records and databases to support sales progression
* Preparing marketing materials and organising sales events
* Meeting potential customers and managing waiting lists for new developments
* Liaising with contractors, utility providers, and external partners
* Supporting post-sales reporting and internal communications
What Were Looking For
* A good standard of education (minimum five GCSEs at Grade C or above, including Maths and English)
* Strong administrative skills and the ability to manage competing priorities
* Proven customer service experience across multiple channels
* Proficiency in Microsoft Office and confidence using digital systems
* A professional, empathetic approach to working with diverse individuals and communities
Additional Requirements
This role involves travel across the North West to visit properties in our portfolio. A valid driving licence and access to a car are essential.
Why Join Us?
We offer full training, a supportive team environment, and the opportunity to make a real impact in helping people find their new home. If youre organised, personable, and passionate about customer service, wed love to hear from you.
We Offer a Range Of Great Benefits Including
* Flexibility on where you work with home working kit provided
* 33 days holiday per year plus bank holidays, and a holiday a buy scheme
* Company pension scheme with up to 10% matched contributions
* Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more
* Enhanced sick pay with up to 3 months full pay and 3 months half pay
* Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives
* Life assurance subject to being a member of our company pension scheme
* Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
* Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause
For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. If you wish to discuss the roles informally, please contact Jane Harrison, Sales Manager on 07946464240. Interviews are scheduled to take on 13th October 2025; however, interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. We strongly recommend candidates apply early.
Were passionate about inclusion and wed love to hear from people from diverse backgrounds for this role.
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