Are you passionate about helping others? Join our team as aCare Coordinatorand make a meaningful difference to the lives of individuals in the community. The purpose of the role is to take responsibility for organising and coordinating a team of domiciliary carers within a given geographical area ensuring that our customer care and support is covered appropriately and safely and to the highest possible standard.
The salary for the role is £27963.47 per annum and will be split between TEC House in Hartlepool and Stockton.
Requirements
* Previous experience in a similar role is required
* Full UK driving license and access to your own car (Essential)
* Level 3 in Health & Social Care (Essential)
* Monday to Friday working 9am to 5pm - you will be required to work 1 in every 4 weekends
* Flexibility is required to meet the needs of the business
Job Description
* Compiling rotas for care workers
* Assigning care workers to customers, whilst working within our standards
* Understanding, organising and recording the availability of all new care workers
* Working closely and communicating with other members of the team, professional bodies and family members to ensure the highest quality of care
* Managing customer visits and arranging reviews and quality checks
* Accepting, allocating and processing referrals for new care packages
* Accepting and processing changes and amendments to existing care packages
* Managing customer visits and arranging reviews and quality checks
* Monitoring quality through ECM records and weekly KPI reports
* Maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times.
* Assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you.
* Lead by example by promoting and encouraging staff to follow company policies and procedures.
What We Offer:
* Free DBS
* Employee Health and Welfare Support Service
* Opportunities for further career progression
* Strong support mechanisms
This role includes one weekend in four, working on the out of hours on call team. Working shift will be either 6am-2pm or 2pm-1030pm. This is a requirement of the role.
At Dale Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.
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