We are looking for a proactive and inspiring Senior Support Worker to join a young people’s supported housing service in Berkhamsted, part of which is Ofsted‑registered. The service provides safe accommodation and trauma‑informed support to young people with complex needs, helping them build independence and move towards long‑term housing.
Are you passionate about making a real difference in the lives of vulnerable young people? As Senior Support Worker, you will lead by example, supporting and motivating a team of Support Workers to deliver high‑quality, person‑centred support. Although the service operates 24/7, this role is Monday to Friday, providing leadership and oversight to ensure excellent and consistent care.
Lead, coach and supervise a team delivering 24/7 supported housing services
Ensure trauma‑informed, person‑centred support plans are in place and regularly reviewed
Respond promptly to safeguarding concerns and liaise with relevant external agencies
Promote positive outcomes by supporting young people to develop life skills and move towards independent living
Maintain high standards of risk management, safeguarding, and record‑keeping
Support team development through one‑to‑ones, team meetings and training sessions
Take part in an on‑call rota
Experience of leading or supervising staff in a 24/7 support environment
A strong understanding of the needs of vulnerable young people
Knowledge of safeguarding, risk management and trauma‑informed practice
The ability to inspire, motivate and support a diverse team
25 days’ annual leave (plus bank holidays)
~ Flexible benefits package, including healthcare, dental care and lifestyle discounts
~ Life assurance (4x salary) and up to 10% pension contribution
~ Ongoing professional development, including funded apprenticeships
~ Family‑friendly policies and a supportive, inclusive workplace culture
Pay range and compensation package
This role includes participation in an on‑call rota. Colleagues at risk of redundancy should state this on their application, as they will be given priority consideration.
Please apply with a CV and a short supporting statement explaining why you are a good fit for the role.