We have a fantastic opportunity for an experienced administrator to join our Lettings Department to provide vital support to our Tenancy Renewals team. This is a hybrid role working between our Head Office in Springfield, Chelmsford, and from home.
Duties
* Liaise with Lettings Branch Managers to obtain and assess rent review recommendations.
* Manage the landlord rent review correspondence via DocuSign.
* Download and process landlord instructions for the coordinators to action.
* Prepare figures and supporting data for rent review recommendations and tribunal cases.
* Assist with the preparation and management of rent review tribunal cases.
* Process general enquiries from landlords and tenants.
* Maintain accurate and up-to-date property records on the internal CRM system.
* Provide administrative support to the team.
* Process and manage rent review data between Microsoft Excel and the CRM system.
* Assist with the preparation of tenancy notices.
Requirements
Essential:
* Proactive ‘can do’ attitude, with exceptional organisational skills and able to prioritise effectively.
* Excellent communication skills, both written and verbal.
* You will be a personable, team player, with a professional approach.
* Retain a strong attention to detail.
* IT proficient, you will be familiar with MS Office packages and able to learn quickly.
Desirable:
* Previous experience within Residential Lettings
Salary and Benefits
Basic salary circa £26,000 - £28,000 per annum, depending on relevant experience and will increase over time with progression.
We also offer a range of additional benefits including those listed below, plus fantastic career opportunities for those who desire a structured career path.
* Birthday day off
* Company pension
* Training and development opportunities
* Hybrid working
* Company events
* Referral programme
Hours of Work
Monday to Friday, 8.30am to 5.30pm (no weekends).
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