Job summary
We are looking for an organised Administrator to provide high-level support to our Directorate Senior Management Team. In this role, you will be required to liaise effectively with employees at all levels throughout the organisation and with external organisations as required, using verbal, written and electronic media. Reporting to the Senior Business Administrator, you'll have plenty of autonomy to manage your own day, use your initiative, and make independent decisions to keep things moving forward.
Responsibilities
* Managing the details: Keeping diaries organised, maintaining spreadsheets and databases, and managing HR and personnel documentation.
* Supporting leadership: Providing the management team with up-to-date information and drafting highly accurate, competent minutes for high-level meetings.
* Communicating effectively: Liaising confidently and professionally with people at all levels of the organisation via phone, email, and face‑to‑face.
* Arranging and coordinating meetings and preparing, distributing and maintaining documentation.
* High level and sometimes highly confidential minute taking to ensure quality records are produced.
* Effective diary management.
* High level communications with services across the Directorate.
* Use of Excel or Word to prepare documents as appropriate.
* Maintaining records and inputting / updating data via databases.
* Use of systems such as SBS, e‑rostering, and expenses.
* Responding to requests and providing information to external stakeholders and internal queries from staff or other Directorates where appropriate.
* Use of electronic communication systems in accordance with Trust policy.
Qualifications and Experience
* GCSE in Maths and English Grade C or above.
* Educated to NVQ Level 3 in Administration or equivalent level of qualification or experience.
* Previous paid employment of administrative/office work for minimum of 2 years.
* Previous NHS experience would be advantageous.
Skills
* Basic Excel setting up of spreadsheets and updating databases.
* Preparation of documents to high quality using Word.
* Use of Outlook for updating of calendar and appointments.
* Minute taking experience.
* Prioritisation and organisation of workload and ability to meet deadlines.
* Ability to communicate with other colleagues and stakeholders professionally.
* Ability to work as part of a team and on own initiative.
* Intermediate/Advanced Level Excel.
* Evidence of data collection/analysis experience.
* Ability to work unsupervised.
* Knowledge of virtual meeting systems.
Personality traits
* A self‑starter who thrives when working independently and proactively.
* Great judgment – able to prioritise a busy workload, judge the urgency of competing tasks, and handle confidential information with utmost discretion.
* A strong communicator – excellent written and verbal communication skills and a collaborative approach to teamwork.
Salary
£25,760 to £27,476 a year per annum pro rata
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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