Job Title: Customer Relationship Manager
Salary:£30,000 - £35,000
Duration: Permanent
Hours: Full Time
Location: Henley in Arden/Hybrid
Role Purpose:
In this role, youll be at the forefront of building strong, lasting connections with customers through a mix of digital communication, phone and in person meetings (approx. 30% field-based). Youll take ownership of customer base in UK and Ireland, driving revenue growth through structured relationship management and targeted commercial activity.
With a focus on delivering a seamless service and identifying opportunities to expand accounts, you'll play a key role in supporting customer retention and development.
Key Duties:
1. Act as the primary contact for a set group of clients, engaging mainly through digital platforms and telephone communication, while also conducting regular face to face visits to strengthen engagement and trust
2. Understand client needs through strategic conversat...