University Hospitals of Derby and Burton NHS Foundation Trust
Pathway Support (Waiting List)
Closing date of applications: 24 May 2026
We are currently advertising for a Pathway Support position within the Breast Units at Derby and Burton.
Responsibilities of this role will include administration and clerical support for the South Derbyshire and South East Staffordshire Breast Screening and Symptomatic Services. This will involve reception duties, clinic preparation and office duties associated with the breast service.
The Breast Service is delivered across South Derbyshire and South East Staffordshire with static Breast Units at the Royal Derby Hospital and Queens Hospital Burton. The role may involve working at both Derby and Burton Breast Units depending on service need.
Main duties of the job:
* Confident communicator with the ability to liaise with colleagues and patients.
* Strong organisational and time‑management skills, multi‑tasking, and work under pressure.
* Flexibility to work at either location and different clinic session times.
* Demonstrated experience in a busy outpatient environment or call‑handling experience.
* Proficiency with IT systems and appointment/waiting‑list management.
* Basic English Language and Mathematics at O' level/GCSE level; IT literacy; good written and verbal communication skills.
* Ability to work as part of a team and individually, with minimal supervision.
Person Specification:
Experience & Knowledge
* Previous customer service experience.
* Good IT skills including Word, Excel.
* Recent knowledge of administrative procedures.
* Previous experience of clinic/Note preparation.
* Understanding of the 18-week RTT process.
* Knowledge of the Trust's Patient Access Policy.
Skills
* Strong organisational skills and proven accuracy.
* Ability to work to deadlines.
Education, Training and Qualifications CPD Requirements
* Good standard of English GCSE or equivalent.
Benefits
* Development opportunities, both professional and leadership development.
* Ongoing support from recruitment to when you join the team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the Disclosure and Barring Service is required to check for any previous convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
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