On-Site Housing Officer | Permanent | Basildon, Essex (Head Office in Chingford) | £26,000£28,000 (depending on background)
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
We are working with a well-established housing provider that delivers lettings, property sales, and temporary accommodation services across London and the Southeast. They work closely with housing associations, local authorities, and private landlords, supporting tenants and ensuring high-quality property management across their portfolio.
We are now looking to recruit an On-Site Housing Officer based in Basildon, Essex. You will act as the main point of contact for tenants and be responsible for overseeing the day-to-day management of a residential block of flats. This role is ideal for someone with a background in property or tenancy management who is confident managing tenant relationships, coordinating repairs, and maintaining building standards.
Youll report directly to the Housing Manager based at the Chingford Head Office and will liaise with contractors, engineers, and caretakers to ensure the smooth running of the building and its facilities.
The Benefits and Perks Package:
£26,000£28,000 depending on Background
Monday to Friday role with no weekends
Join a growing and supportive housing organisation
The Basics:
Full-time, permanent position
Monday to Friday, 9:00am5:50pm
Based on-site in Basildon, Essex reporting to the Manager based at Head Office (Chingford)
The Responsibilities:
Handling queries from tenants regarding maintenance and repairs
Carrying out daily inspections of the building and communal areas
Overseeing bookings for new tenants and conducting check-ins
Inspecting individual flats for condition and compliance
Managing void properties and organising re-lets
Coordinating tenant check-outs and necessary follow-up actions
Liaising with engineers, contractors, and caretakers to arrange repair and maintenance work
The Skills & Requirements:
Minimum 2 years background in a housing, property management, or facilities role
Knowledge of social housing or private tenancy management preferred
Excellent communication and problem-solving skills
Confident in identifying and escalating repairs
Organised, proactive, and able to work independently
GCSEs or equivalent preferred
Lemoncloud prides itself on partnering with places of work that encourage diversity, equality, and inclusion. At Lemoncloud, we aim to respond to all applications within 48 hours.
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