The HR Office Manager will be the main HR and administrative point of contact for a growing Stansted-based team. This is a hands‑on role combining generalist HR (recruitment, onboarding, employee relations and compliance) with office management to keep day‑to‑day operations running smoothly in a fast‑paced, 24/7 environment. The ideal candidate is organised, proactive and passionate about supporting people in an operational transport setting.
Key Responsibilities
* Manage end-to-end recruitment, onboarding, induction and probation processes for Stansted-based roles.
* Deliver day-to-day HR administration: employee records, absence/holiday, payroll inputs and HR documentation.
* Support employee relations issues, advising on policies and managing grievance/disciplinary processes when required.
* Ensure compliance with UK employment law, GDPR, right-to-work checks and relevant transport/airport requirements.
* Oversee office management at site, including supplies, facilities coordination, visitor management and basic H&S admin.
* Coordinate pass/ID applications, renewals and documentation in line with Centre procedures.
* Manage UK insurance administration, including renewals, policy reviews and claims handling.
* Coordinate IT support with head office, including access requests, equipment needs and local troubleshooting.
* Administer the staff commission scheme, tracking performance and providing accurate reporting for payroll.
* Maintain stock control for brochures/promotional materials, with simple tracking for usage and replenishment.
* Create and maintain SOPs to improve consistency, efficiency and compliance across admin and HR processes.
Key Requirements
* Proven HR administration/generalist experience, ideally in transport, aviation, hospitality or shift-based operations.
* Sound working knowledge of UK employment legislation and HR best practice.
* Strong organisational skills with excellent attention to detail and follow-through.
* Confident communicator, able to build relationships with frontline teams and senior stakeholders.
* Strong Microsoft Office skills (Excel essential); HRIS/payroll exposure is an advantage.
* Comfortable working in a fast-paced operational environment; flexibility for occasional early/late support.
* High integrity and discretion when handling sensitive employee information.
* Fluent English; additional languages are a plus due to our European network.
Benefits
* Salary £35,000 - £40,000 (DOE).
* Performance-related bonus opportunities.
* Staff travel benefits.
* Career development in a growing international transport brand.
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