Refuge Manager - Domestic Abuse Services
Location: Leicester
Salary: Circa £30,800 per annum
Contract: Full-time, permanent
Start Date: ASAP
I am proud to have partnered with a respected charity to recruit a dedicated Refuge Manager for a 24-hour domestic abuse refuge in Leicester. This vital service provides safety, stability, and support to women and children escaping domestic violence.
This is a fabulous opportunity to lead a committed team within a non-profit organisation that champions the rights and recovery of survivors. If you're an experienced professional with a strong background in care or social welfare, this role offers the chance to make a lasting impact.
What You'll Be Doing
As Refuge Manager, you'll take ownership of the day-to-day operations of the refuge, ensuring high standards of care and service delivery. Your responsibilities will include:
Leading and managing staff rotas, performance, and development
Overseeing budgets and financial processes
Recruiting, training, and supporting staff
Assisting residents with housing and benefit applications
Maintaining accurate records and using internal systems effectively
Representing the service through presentations and stakeholder engagement
Building partnerships with local authorities, community groups, and other organisations
What We're Looking For
We're seeking a compassionate and capable leader who meets the following criteria:
Relevant qualification or equivalent experience supporting vulnerable groups, particularly women, children, and survivors of domestic abuse
Minimum of three years' experience in a care or social welfare setting
Strong communication skills, both written and verbal
Fluency in English and at least one main BAME language
Flexibility to work unsociable hours when required
Excellent administrative and organisational skills
Ability to interpret and counsel effectively
Understanding of multi-agency working across statutory and voluntary sectors
Full UK driving licence, access to a vehicle, and business insurance
Clear Enhanced DBS check
Why Apply?
This is more than a management role - it's a chance to lead a service that transforms lives. You'll be part of a passionate team working within a values-driven charity, with the autonomy to shape service delivery and support those who need it most.
Ready to make a difference?
Click apply now for immediate consideration.
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