Spa Receptionist
Champneys Eastwell Manor
The spa operation is the very essence of our brand and as such the welcoming and knowledge that is shared with our guests and members is of great importance. When our guests arrive to our Spa they are welcomed with impressive facilities and safe in the knowledge that their Champneys experience will be one that is exceptional and like no other.
We only have one opportunity to create a first impression, make sure it counts. Our reception colleagues are knowledge resources and as such have an in-depth knowledge of the Spa, Wellbeing and Fitness operation as well as the property and the local area.
Some responsbilities include;
1. Greeting guests with a warm welcome and ensuring the courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack / itinerary.
2. Having a full and comprehensive knowledge of resort suite and being able to support with treatment bookings, PT sessions and completing itineraries.
3. Conducting facility show rounds where required to potential new members.
Benefits
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
4. Health, Wellness and Wellbeing incentives
5. Champneys experiences (such an overnight stay or an ultimate spa day experience)
6. App technology for all our essential forms
7. In house social media connecting our Champneys Family
8. Motivating, rewarding and engaging colleague events
9. Discounted stays for you, your friends and family at any of our Hotels or Resorts
10. Complimentary Spa Day on completion of your probationary period
11. 50% discount on all Champneys products
12. Great discounts on our partner products Elemis and Clarins
13. Discounted membership to our exceptional health clubs
14. Merlin Entertainments Attraction
15. Introduce a friend incentive
16. Long Service celebrations
17. Free parking
18. Professional Uniform