End User Sales Print & Solutions Team Lead
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This role leverages deep product knowledge to build client relationships and devise sales strategies for revenue growth. The role maintains a strong sales pipeline, collaborates across departments, acts on client feedback, supports account managers in negotiations, and mentors junior team members. The role is pivotal in developing the team and building a strong virtual community. You will be responsible for driving profitable growth through the sale printers, supplies, services, and solutions, increasing HP’s Print market share in the UK&I territory.
Key Responsibilities
* Possess in-depth knowledge of products/services, including technical details, features, benefits, and competitive advantages.
* Build strong relationships with key client stakeholders to understand their needs and offer tailored solutions.
* Develop and implement sales strategies to meet and exceed targets, driving revenue growth.
* Collaborate with departments such as Category, channel partners, delivery, Services, business analysts, and customer support for seamless customer experience.
* Manage sales pipeline data quality and accuracy across the team.
* Drive workshops to identify and support growth opportunities.
* Support account managers in managing client relationships, driving pursuits, and renewing contracts.
* Lead contract negotiations and pricing discussions with clients.
* Develop a robust long‑term sales pipeline to enhance market presence in specialised areas.
* Act upon client feedback with internal teams to improve products/services and strengthen relationships.
* Share expertise and best practices with junior team members, providing guidance and mentorship.
* Stay informed about industry developments and competitor activities to identify target markets, create pricing strategies, and set sales goals.
* Engage with key customers in assigned territory on opportunities for high‑end Latex products.
* Build networks into relevant end customers (e.g., Print Service Providers, signage companies, manufacturers) to extend the funnel beyond core customers.
* Collaborate closely with resellers in demos and deal closing, owning the HP relationship to end customer.
* Support end user deal pricing for hardware and supplies in‑country, in collaboration with regional category and central business support.
* Work actively with local partners and central teams to identify installed‑base replacement opportunities.
* Take part quarterly business reviews with customers, HP executives, and stakeholders.
* Report to the UK&I Senior Sales Director.
Education & Experience
* Four‑year or graduate degree in Sales, Marketing, Business Administration, or related discipline, or commensurate work experience.
* Typically 5–10+ years of work experience, preferably in technical selling, consultative selling, account management, or a related field.
* Proven record of managing complex accounts and partner business management.
* Consistent achievement/over‑achievement of targets/KPIs.
Knowledge & Skills
* Business Development, B2B Sales, Customer Relationship Management, Demonstration Skills, Enterprise Sales, Marketing, Merchandising, Outbound Calls, Presales, Product Demonstration, Product Knowledge, Sales Engineering, Sales Process, Sales Prospecting, Selling Techniques, Solution Selling, Technical Sales, Value Propositions.
* Effective Communication, Results Orientation, Learning Agility, Digital Fluency, Customer Centricity.
* Pipeline management discipline, advanced planning, analytical and finance skills.
* Solid knowledge of the printing industry, competing vendors, and the channel.
* Ability to partner effectively with others for coordinated account management.
Impact & Scope
* Impacts large functions and leads large, cross‑division functional teams or projects.
* Provides highly innovative solutions to complex problems within established policy.
Data Quality & Process Improvement
* Responsible for continual process improvement and review of data quality.
Complexity
* Provides highly innovative solutions to complex problems within established policy.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Sales and Business Development
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