Job Description
Customer Service / Internal Sales Executive
Are you customer centric, personable, a proactive self-starter with exceptional communication skills?
If so, we have an exciting opportunity providing first class customer service to existing and previous customers.
Salary: up to £28,000
Location: office based (OX11 7HP)
Hours of work: 36.6 hours (Mon – Fri)
Holiday: 30 days (inc. bank holidays)
About Us
We are a market-leading wholesale distributor of hoses and couplings, supplying a variety of high-quality products to the chemical, pharmaceutical, nuclear and food and beverage industries worldwide.
We are looking for a Customer Service / Internal Sales Executive to join our team. This person will play an essential role in relationship management, providing a first-class order processing experience, handling queries, resolving problems and maintaining timely communication throughout. The Customer Service / Internal Sales Executive will also reach out to inactive customers, building relationships to generate further sales.
Duties & Responsibilities
1. Provide prompt and efficient telephone advice and support to customers
2. Advise on shipments, delays and order updates
3. Process sales orders, quotes and enquiries
4. Set up new customer accounts
5. Manage ...