Full‑time | Permanent | Maidenhead (Hybrid, 3 days office) | £50,000 – £75,000 per annum
Estate Administration Manager
Why this role matters
The Estate Administration Team is one of three specialist operational teams at the heart of our service. It owns the final and most complex phase of the probate journey, administering estates, making distributions and closing accounts. As Estate Administration Manager, you will lead this team and take full ownership of the journey from receiving the Grant of Probate through to final distributions and estate closure. This is a new role, created to support our next phase of growth as we move from end‑to‑end case ownership to specialist, high‑performing pods.
What You’ll Be Doing
* Leading and developing the Estate Administration Team, ensuring high performance, engagement and progression
* Owning delivery against the 180‑day SLA and monitoring estate progress through to closure
* Signing off distributions, corrective accounts and complex legal matters in line with regulatory standards
* Managing relationships with beneficiaries, executors and third parties, resolving complex queries and escalations
* Building and maintaining data systems to track progress, identify blockers and provide visibility to leadership
* Working with product and technology teams to automate manual steps and improve workflows
* Ensuring compliance with all legal, regulatory and professional standards, including AML and SRA requirements
* Coaching and developing team members, including creating opportunities for rotation across the probate journey
* Collaborating with Onboarding and Application teams to ensure alignment across the full customer experience
* Reporting on performance, quality metrics and closure rates to senior leadership
Who We’re Looking For
You are a qualified lawyer (3+ PQE) with extensive experience in probate and estate administration.
* Deep expertise in administering estates, preparing accounts, making distributions and resolving complex legal issues
* Confidence signing off high‑value distributions and navigating challenging family dynamics or disputed estates
* A passion for quality, efficiency and getting things right the first time
* Experience leading and developing teams in a legal or operational environment
* The ability to build processes, structure and clarity in a fast‑growing organisation
* Strong communication skills, able to explain complex legal concepts clearly to clients and collaborate across teams
* A desire to build something meaningful and scalable from the ground up
What We Offer
* Annual salary of up to £75,000 depending on experience
* 25 days holiday plus bank holidays
* X2 life assurance, pension scheme
* Hybrid flexible working (3 days in our Maidenhead office)
* Genuine career progression and mentorship opportunities
* A chance to make a meaningful contribution to people’s lives and deaths
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a better place to work. Whoever you are, wherever you’re from, and whatever your life looks like, we’d love to hear from you. If there’s anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
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