Role Overview
Deputy shop managers are commercially aware and constantly look for new business opportunities, motivating their teams and creating a safe and energised work environment. They set high standards, drive results, and are accountable for their business.
Key Skills and Competencies Required
* Support development and maintenance of a successful, inclusive and diverse team able to manage day‑to‑day shop activities.
* Commercial awareness with the ability to support effective retail processes and strong merchandising.
* Collaborate with the shop manager and build positive relationships with colleagues, provide excellent customer service, and engage with the local community and civil‑society organisations.
* Demonstrate resilience to everyday pressures, manage conflicting demands, and seek appropriate support, advice and guidance when needed.
* Numerate and financially literate; interpret basic financial reports, monitor budgets and maintain shop administrative systems.
Equal Opportunities
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
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