Gas-Qualified White Goods Engineer – Ipswich – Up to £50,000 OTE + Van
Location: Ipswich & Surrounding Areas
Salary: £37,000 – £41,000 Basic + Uncapped Bonus (OTE up to £50,000)
Job Type: Full-Time, Permanent
Benefits: Company Van (with optional private use), Daily Parts Delivery, Tools, PPE, Tablet, Pension, Training & More — including a £1,000 sign-on bonus
Key Skills
1. Gas-qualified White Goods Engineer
2. CCN1 & CKR1 Certified Technician
3. Up to date working knowledge in fault diagnosis and repair of domestic gas cookers, washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
4. Field-based appliance repair experience is essential
Join the UK’s Leading Appliance Repair Specialist
Pacifica is the UK’s largest provider of outsourced domestic appliance repairs, completing over 350,000 repairs a year. As a carbon-neutral business committed to net-zero by 2035, we’re proud to combine expert engineering with a strong environmental purpose.
At Pacifica, you’re more than just an engineer — you’re part of a nationwide team making a difference in people’s homes every day.
The Opportunity
We’re looking for a Gas-Qualified White Goods Engineer to join our field service team in Ipswich. You’ll repair a range of domestic appliances including gas cookers, washing machines, dishwashers, refrigeration, and more — delivering high-quality repairs and exceptional customer service.
What You’ll Do
5. Diagnose and repair domestic gas cooking appliances (CCN1 & CKR1 required)
6. Diagnose & repair at least four of the following: washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
7. Work efficiently on pre-planned routes with in-time parts delivery
8. Deliver excellent service, aiming for first-time fix success
9. Ensure all work complies with company processes and health & safety standards
What You’ll Need
10. Minimum 2 years’ experience in the white goods repair sector in a field based capacity
11. Valid CCN1 and CKR1 certifications are essential (LAU1 and LPG conversion are a bonus)
12. Strong, up to date working knowledge in fault-finding and repair of at least four of the following: Gas cooking appliances (essential), washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
13. Full UK manual driving licence (max 6 points)
14. Customer-focused approach with clear communication skills
15. Field service experience in white goods repair is essential
What You’ll Get
16. Basic Salary: £37,000 – £41,000 (depending on skill set & experience)
17. Salary above includes £5,000 per annum high cost living allowance for candidates residing within the IP postcode area
18. Uncapped Performance Bonus: OTE up to £50,000
19. £1,000 Sign-On Bonus
20. Company Van: Modern van with fuel card, Apple CarPlay, and private use (optional)
21. Daily Parts Delivery: To a secure by-box location near your home
22. Pre-Planned Routes: Minimise downtime and maximise efficiency
23. Annual Leave: Up to 33 days (including bank holidays)
24. Company Pension Scheme
25. Death-in-service benefit (3x salary)
26. Ongoing Training & Development with clear progression pathways
27. No Sales Targets: We don’t set consumables targets
28. Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
29. Smart Job Management: Access to market-leading software to receive jobs, order parts, and plan your day with ease
Apply Now
Take your engineering career to the next level. Click Apply Now to join Pacifica and become part of a team that makes a difference every day — including access to a £1,000 sign-on bonus.
Not in the right area for this vacancy — or not currently Gas qualified?
You can register your interest, and we’ll be in touch when a suitable role becomes available near you: business.pacifica.co.uk/careers