Overview
BXR London are looking for a supervisor to support our Operations Manager and help deliver a smooth, high-performing Front of House (FOH) experience.
Key Responsibilities
* Shift Management: Assist with the rota, cover shifts when needed.
* Support: Be the go-to for the reception team, ensuring top service & accountability
* Duty Manager: Oversee club operations during shifts, keeping all areas, especially studios - safe, smooth running & ready for members.
Performance
* Customer Experience: Maintain a welcoming, professional atmosphere
* Collaboration: Work closely with the Operations Manager to meet daily targets.
What We Are Looking For
* Previous Reception/FOH experience (fitness, hospitality, or retail)
* Strong organisational & rota management skills
* Results-driven, sales-focused, and passionate about customer service & team motivation
* Location: BXR Marylebone
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