Area General Manager
Location: London
CBRE Global Workplace Solutions (GWS) is the global leader in Facilities Management services, delivering innovative workplace solutions across EMEA. We're seeking an experienced Area General Manager to lead a portfolio of client contracts, driving operational excellence, financial performance and client satisfaction.
Key Responsibilities
* Leadership & Portfolio Management: Lead and develop a portfolio of contracts, ensuring operational delivery meets and exceeds client expectations.
* Client Relationship & Growth: Build strong client partnerships, identify growth opportunities, and support contract retention and re‑tender success.
* Financial Performance: Own financial delivery across the portfolio, including revenue growth, cost control, and profitability targets.
* Operational Excellence & Compliance: Ensure consistent delivery of high‑quality services aligned with company policies, governance and contractual obligations.
* Health, Safety & Risk Management: Maintain a strong safety culture, ensuring full compliance with HSE standards across all operations.
* People & Team Development: Build and lead high‑performing teams, including recruitment, succession planning, coaching and performance management.
Candidate Requirements
* FM Industry Experience: Proven track record within Facilities Management, ideally at Contract or Account Manager level or above.
* Leadership & People Management: Strong experience leading teams, driving performance, and developing talent.
* Client Engagement Skills: Demonstrated ability to build relationships and influence senior stakeholders.
* Commercial & Financial Acumen: Strong understanding of financial drivers, P&L management, and business growth.
* Operational & Strategic Thinking: Ability to balance strategic planning with hands‑on delivery in a fast‑paced environment.
* Communication & Influencing Skills: Excellent interpersonal, negotiation and problem‑solving capabilities.
Why Join CBRE?
* Global, market‑leading organisation
* Opportunity to lead high‑profile client portfolios
* Strong career progression and development
* Collaborative, people‑first culture
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