Middleby UK Customer Resolution Coordinator
About Us
Middleby UK, based in Wigan, is the UK subsidiary of the US-based Middleby Corporation, a global leader in commercial and residential kitchen equipment. We import and supply innovative, energy-efficient equipment manufactured by Middleby brands worldwide, serving restaurants, hotels, cafes, and national chains across the UK. Our cutting-edge products are showcased at the Middleby Innovation Kitchen, where chefs and industry professionals experience live demos and explore the latest culinary technology.
About The Role
We have an exciting opportunity for a Customer Resolution Coordinator to join the team at Middleby UK!
The main focus of the role is to be the key point of contact for day-to-day order issues for our internal sales teams. This will involve complaint management, organisation of complex sales orders requiring cross-department involvement, or general issue resolution. To provide overflow cover and support for purchasing and service teams. To provide a route for progression to BDM development.
This is a full-time role, working Monday to Thursday, 9:00am to 5:00pm and F...