Responsibilities
* Assist the sales team in managing daily sales activities and customer inquiries
* Prepare and process sales orders, quotes, and contracts
* Maintain accurate and up-to-date sales records and databases
* Serve as point of contact between the sales team, customers, and other departments such as marketing and logistics
* Coordinate with internal teams to ensure timely delivery of products and services
* Generate sales reports, track sales performance, and update management on sale targets
* Maintain accurate records of client communications, orders, and returns
* To provide a point of contact for all customers seeking quotations, and information on our range of products or order updates and to act as sales support for the external based commercial teams
* To optimise the commercial performance of the business in conjunction with the wider commercial team
* To identify key trends, opportunities and risks for the business
* Identify new business targets and key accounts.
* Gain commitment and trust for Filoform to work in partnership with clients
* Provide market information feedback to the Marketing and Product Development departments directly and via CRM system
* Ensure a smooth and timely sales process to include the return of quotations, order acknowledgements and production information
* Accurate pricing to maximise profitability in conjunction within estimating department
* Assist with the preparation of forecasts and reporting both to the business and customers
* High level of accuracy and attention to detail
* Proficiency in Microsoft Office (Excel, Word, PowerPoint)
* Experience with CRM software
* Excellent communication and interpersonal skills
* Customer focussed while able to balance multiple stakeholders
* Experience with ERP systems is desirable
Essential Criteria
* A minimum of five GCSEs, including English or Mathematics, or equivalent
* Experience working in a busy sales office with a mix between account management and identifying and delivering new business opportunities
Benefits
* Competitive salary
* Company pension contribution
* A range of healthcare options
* Competitive holidays, including Christmas shutdown
* Employee Committees for Health & Wellbeing and Inclusion & Diversity
* Engagement & Wellbeing initiatives
* Employee referral programme
* Enhanced Family friendly policies
* Career development opportunities across IPE and the wider CRH Group, Highly competitive salary package
* Comprehensive secondary benefits
* Significant contribution to your pension plan
* Excellent opportunities to develop and progress within the wider CRH Group
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