Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team.
As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional experience.
Your responsibilities will include managing reservations, greeting customers, and providing assistance throughout their visit. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
* Greet and welcome guests as they arrive, ensuring a friendly and professional atmosphere.
* Manage reservations and seating arrangements efficiently.
* Provide information about the menu, specials, and events to enhance the guest experience.
* Assist with customer inquiries and resolve any issues promptly and courteously.
* Maintain cleanliness and organisation of the front of house area, including waiting areas and dining spaces.
* Collaborate with kitchen staff and management to ensure smooth service delivery.
* Handle cash transactions accurately and responsibly as required.
Skills
* Excellent communication skills with a strong customer service orientation.
* Ability to work well under pressure in a busy environment.
* Strong organisational skills with attention to detail.
* A positive attitude and a willingness to learn new skills.
* Previous experience in hospitality or customer service is advantageous but not essential.
* Flexibility to work various shifts, including evenings and weekends as needed. Join us in delivering outstanding service and creating memorable experiences for our guests
Job Types: Full-time, Part-time
Pay: Up to £12.21 per hour
Work Location: In person