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We’re champions of the North West and we’re proud that it’s our electricity network that connects communities and helps keep the electricity flowing every minute of every day, from when you wake up to when you fall asleep and all the hours in between.
A key part of the UK’s journey to net zero carbon is the revolution of our electricity industry to enable clean, green economic growth. As the North West’s electricity network operator, it’s our responsibility to lead the way, help the region decarbonise and pave the way for the growth of renewable energy and a sustainable energy future for all.
We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference.
Together we have the energy to transform our communities. We are switched on. We are adaptable. We take pride.
Our Role
As the Low Carbon Technology Planning Assistant you will assess the initial applications that we receive from customers for the connection of LCT and carry out the initial desktop study to see if further work is required before it can be approved. You will work closely with the customer care coordinators to ensure that we proactively communicate with our customers and delivery partners to ensure the delivery of their work to a high standard in as short a timeframe as possible.
What We’re Looking For
* Proven experience in delivering excellent customer service
* An appreciation of underground and overhead network.
* Knowledge of the electricity distribution business is desirable
* Self driven with the proven ability to work in a demanding role.
* Experience of working within a highly regulated environment.
* Have exceptional communications skills both written and verbal
* Commercial awareness.
* Be proficient in use of SAP, SAP Portal & MS Office specifically Outlook and Excel
* Flexible, adaptable and organised
* Proven ability to work within an effective team.
* Effective relationship building.
* Excellent IT skills
* Strong analytical reasoning.
What We’re Offering
As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. We are committed to ensuring our people are supported and are proud of our reward and benefits offer, which includes:
* An annual bonus scheme
* 25 days annual leave increasing with length of service
* Private Healthcare
* An employee rewards portal offering discounts on several well-known brands
* A market-leading contributory pension scheme
* Employee assistance programme
* Opportunity for professional development through our L&D function.
Our people are important to us and we’re passionate about creating a great place to work where we can all be ourselves, reach our full potential and build long lasting careers. We’re striving to increase diversity of thought and talent in our people and to recruit highly skilled workforce that’s representative of the communities we serve. For us, embracing our differences is what makes us stronger.
Should you require any additional support with your application, or any adjustments please contact our Recruitment team at careers@enwl.co.uk or on 0845 366 0092 (option 2)
Any offer made will remain conditional until pre-employment checks are complete to a level deemed satisfactory by Electricity North West. Due to the of this role, the following pre-employment checks will be required; references from previous employers, Disclosure and Barring Service (DBS) and a Drug & Alcohol test.
We reserve the right to close this vacancy early.
We don't accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable.
Seniority level
* Seniority level
Entry level
Employment type
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Full-time
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Administrative
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Utilities
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