The Head of On-Demand Delivery Partnerships & Strategic Operations is a pivotal leadership role responsible for managing and scaling our on-demand delivery (ODD) platform partnerships, including Uber Eats, Deliveroo, Just Eat, and Snappy Shopper.
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You will develop and execute a robust external growth strategy while seamlessly integrating ODD opportunities into our internal cross-functional teams. Experience in change management, organisational agility, and stakeholder engagement.
Budget management experience with a focus on ROI and impulse purchase optimisation.
Partnership Management & Growth Strategy
Develop and implement a comprehensive external growth strategy for ODD platform partnerships.
Lead the integration of ODD business opportunities into internal teams, including offline customer engagement, store operations and digital marketing.
Drive operational excellence through content management, titles, and technical execution of ODD initiatives.
Content & Technical Execution
Oversee the technical setup and content strategy for ODD platforms, including menu management, product listings, and promotional content.
Utilize technical skills to optimize platform performance, content relevance, and customer engagement.
Change Management & Organisational Agility
Lead change management initiatives to foster organisational agility and adaptability.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.