We are looking for an AV Project Manager to join an established integrator based in Reading.
Our incredible team of design consultants, engineers, AV project managers, programmers, and technicians are constantly working to provide clients across the UK with the best audio-visual solutions. We work with exciting well-known brands to broaden our customers experiences with the sole purpose of changing the way people work and communicate.
The Role
The role of the Technical Project Manager to be a leader within the operations department. He/she are the strongest technical figure head within the team. He/she manages and strengthens the delivery of all projects within the business and execute the company core values at all times.
The Team
The 21st Century Operations Department team are responsible for all online delivery form various online stores, all service contracts with our premier customers and execution and excellent delivery of all projects from site surveys to multiple phase/week installations with our own engineers and sub contract engineers.
Overall Responsibility
Manage projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 30 projects per month with several of these being large 100k plus.
Ensure service contract standards and SLA are adhered to and the service manager is covering all logs.
Manage all engineers in house and external and the appropriate insurances, vehicles and PPE when required.
Be able to demonstrate an understanding of all company products, services and business processes as well as having a high level of technical knowledge to deliver solutions accurately.
Key Tasks & Responsibilities
Manage margins/budgets of each project
Ensure quality of equipment, cables, quotes and engineers adhere to 21st Century AV standard.
Alongside the administrators organise and deliver all projects to our standard.
Technical specification of all jobs, cables schedules and drawings where required.
Ensure all R & M and training are kept up to date
Overall management of service contracts alongside a designated engineer
Demonstrate pro-active behaviour in driving repeat business through quality work and customer delight.
Solution Design/Technical check
Display a high technical understanding of all the Companies products and services.
May attend supplier and vendor training sessions to ensure up to date on all technology and products.
Where required become certified on supplier/manufacturer accreditations to bolster the Companies standing within that supplier/manufacturer.
Identify GAPs in knowledge and work with Managing Director to plug these gaps.
Mayflower is acting an Employment Agency in relation to this vacancy.