Territory Manager - Surgical (Southeast)
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Healthcare 21 is a sales, marketing, and technical services company. Our purpose is to deliver products and solutions to assist healthcare providers achieve optimum clinical outcomes. We are a high‑growth company that aims to be the partner of choice for our global healthcare suppliers; deliver on our promises to our customers across hospitals and the wider community; and promote ownership within our employees to be the best at everything they do. We are a values‑based company who recognise and reward employees that embrace our values of passion, innovation, transparency, and simplicity. We are respectful of others and do not accept discrimination in any form. We believe it is our differences that are essential in forming our effective and creative teams and it has made us the sustainable business that we are today.
The long‑term success of our sustainable business is based on our teamwork, integrity, and the ability of our people to take ownership of their role. It is our responsibility to provide you with an exciting, innovative environment that is respectful, fulfilling and rewarding.
Job Snapshot
The Territory Manager purpose in this role is to effectively increase sales volume and revenue through medical device product sales year on year whilst maintaining strong customer relations and increasing market share. They must proactively seek opportunities for other Healthcare 21 businesses within their territories whilst carrying out day‑to‑day business with each client ensuring that such opportunities are passed on to the appropriate Territory Manager, thereby ensuring that a strong relationship is formed with all other Healthcare 21 UK Territory Managers in that territory. Ensure that the act with integrity and ethics at all times and take every opportunity to promote the organisation and its values and increase its standing within the market.
Key Responsibilities & Competencies
* Provide procedural and product expertise to targeted customers and Key Opinion Leaders (KOL) through field travel, meeting attendance, educational seminars, and/or case observations.
* Manage all aspects of surgical business in the field.
* Educate surgeons and theatre personnel on procedures and product applications.
* Develop and support strong clinical relationships.
* Generate profitable territory sales in line with annual, quarterly and monthly sales targets through a combination of appropriate activities with existing and potential customers.
* Attain objectives designed to increase fiscal revenue, market share and profitability.
* Actively gather market intelligence on our own and competitor portfolio/activities.
* Develop procedural knowledge and expertise.
* Act as the company representative in the surgical field for internal and external customers.
* Develop business by creating educational programmes to increase clinicians’ safe and effective use of consumables, in collaboration with Marketing and Sales Training.
* Increase overall satisfaction levels at accounts through support of product and procedural applications.
* Continually increase industry knowledge through appropriate training opportunities.
* Maintain and develop a database of customers.
* Attend exhibitions and clinical meetings.
Key Requirements
* Professional skills – sales and territory analysis, budget management, presentation skills.
* IT skills (MS Office – PowerPoint, Excel and Word).
* Full clean driving license.
* Flexible approach to work and enthusiasm for change and new challenges. Ability to create a positive impact and convey confidence and credibility to others.
* Ability to work effectively and cooperatively with others.
* Flexible and enthusiastic mindset.
* Establish and maintain good working and interpersonal relationships.
* Make decisions and take responsibility.
* Prioritise objectives and schedule work to make best use of time and resources.
* Highly developed interpersonal, networking and influencing skills.
* Handle pressure and setbacks and maintain commitment in spite of opposition.
* Solicit orders from present and prospective customers for the assigned products.
* Skilled negotiator and influencer with excellent interpersonal and presentation skills.
* Possess a high degree of motivation.
Benefits of Working at Healthcare 21
* Lunch allowance.
* Company vehicle.
* HC21 training academy.
* Savings & Cycle Schemes.
* Remote/Flexible Working.
* Salary and bonus structures.
* Sustainable business strategy.
* Employee Assistance Programme.
* Pension, life assurance & income protection.
* Long‑service awards & employee of the month.
* Employee events & initiatives all throughout the year.
* Enhanced sick pay scheme that increases with service.
* Enhanced annual and life leave that increases with service.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Health Care Provider
Industries
* Medical Equipment Manufacturing
We are proud to be an equal opportunity employer. At Healthcare 21 we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.
We also know the confidence gap can often get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!
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