Job Summary
FGH is looking for a Product Operations Lead to working closely with the B&M teams and people across the business functions to ensure that the Operations team deliver robust, efficient processes & services to the Buying and Merchandising division.
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Main Responsibilities
Follow defined critical paths to execute price changes and load products/pricing across digital and paper channels within agreed deadlines.
Maintain accurate pricing files, manage purchase orders, update WSSI for concessions, and respond to vendor inquiries.
Provide first-level user support, manage held order exemptions, escalate complex issues, and recommend process improvements.
Assist with ad hoc administrative tasks while ensuring positive outcomes for customers.
Essential Skills
High level proficiency in the use of Excel
Maths and English grade C or above, or equivalent
Training Provided
Yes