Greetings
We are Hiring
Salesforce Data360 Architect :
Role Name: Salesforce Data 360 Architect
Location: Onsite:Onshore/Hybrid
Job Type: Contract
Experience Level: Senior/Architect (10+ years of relevant experience, minimum 3 years in insurance sector) Company
Skills G Responsibilities Ǫualifications
We are seekinga senior Salesforce Data 360 Architect(fka Data cloud) with specialized experience in the insuranceindustry to drive our enterprise data strategy. This onshore role demands a professional who can architect sophisticated data solutions using Salesforce Data 360 (formerly Data Cloud/CDP) to unify policyholder, agent/broker, and claims data, enabling AI-driven personalization and streamlined operations across the insurancevalue chain. The ideal candidate will bridge the gap betweencomplex insurance businessneeds and cutting-edge data architecture, ensuringlocal regulatory compliance and seamless collaboration with local teams.
Key Responsibilities
* Insurance Data Architecture Strategy: Design and implement an enterprise data strategy leveraging Salesforce Data 360 to ingest, harmonize, and unify siloed data from core insurance systems(Policy Admin, Claims,Billing) and externaldata sources (e.g., publicrecords, credit reports,third-party data platforms).
* Domain Expertise Application: Apply deep knowledgeof insurance vertical processes, including policy lifecycle management, claims processing, underwriting automation, producer management (agents/brokers), and commission processing, to design fit-for-purpose data models.
* Solution Design C Implementation: Lead the architecture of Data 360 solutions, including defining data ingestion patterns(batch, real-time streaming), identity resolution, consent management, data modeling (DLOs/DMOs), calculated insights, and audience segmentation for activation in marketing, sales,and service clouds.
* Compliance and Data Ethics: Implement robust data governance, security, privacy, and compliance frameworks specific to the insurance industry (e.g., HIPAA,GDPR, CCPA, local regulations), ensuring ethical data use and audit readiness.
* AI and Analytics Enablement: Enable AI/ML initiatives like Agentforce and Einstein GPT for use casessuch as frauddetection, risk assessment, claims automation, and personalized policyrecommendations by providing high-quality, unified data.
* Integration Leadership: Define and oversee data integration strategies using various technologies (MuleSoft, APIs, connectors) to connect Salesforce with internal systems and externaldata platforms (Snowflake, AWS, etc.), potentially using zero- copy federation where applicable.
* Onshore Collaboration C Leadership: Act as a technical leaderand trusted advisor to onshore business stakeholders, IT leadership, and delivery teams,ensuring architectural alignment, clear communication, and seamless project execution within local operational constraints.
Required Skills G Experience
* 10+ years of experience in Salesforce architecture, with significant proven experience in enterprise-level solution design.
* 3+ years of hands-on experience with Salesforce Data Cloud (Data 360/CDP) or similar enterprise CDP platforms.
* 3+years of experience working within theInsurance or widerFinancial Services domain is mandatory, with strong knowledge of industry-specific processes and data models (e.g., ACORD standardsknowledge is a plus).
* Deep expertise in data architecture principles, including data modeling, MDM, data lakes, warehouses, and data governance. Proficiency in SǪL, data mapping,data harmonization techniques, and understanding of metadata and lineage.
* Strong knowledge of integration technologies and patterns (REST/SOAP APIs, MuleSoft, ETL/ELT).
* Excellent communication, leadership, and problem-solving skills for effectiveclient and team interaction.
Preferred Ǫualifications G Certifications
* Salesforce Certified Data Cloud Consultant certification (highly preferred).
* Salesforce Certified Technical Architect (CTA) or Application/System Architect certifications are highly valued.
* Salesforce Financial Services Cloud(FSC), Accredited Professional (Insurance) or similar domain certification.
* Salesforce Agentforce Specialist Certificate
* Experience with other relevantSalesforce products like OmniStudio (FlexCards, OmniScripts) used heavily in insurance processes.