Overview
We are seeking a friendly and organised Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring the smooth operation of our dental practice and creating a welcoming environment for our patients.
Duties
* Greet patients warmly as they arrive and assist them with check-in procedures.
* Schedule and confirm appointments, ensuring optimal use of the dentist's time.
* Manage patient records, including updating information and maintaining confidentiality.
* Answer phone calls and respond to patient inquiries with professionalism and clarity.
* Process payments and handle billing inquiries accurately.
* Coordinate with dental staff to ensure seamless patient flow throughout the practice.
* Maintain a clean and organised reception area, ensuring all materials are stocked and accessible.
Qualifications
* Previous office experience is essential, preferably in a healthcare or dental setting.
* Strong administrative skills with proficiency in using computer systems and software applications.
* Excellent communication skills, both verbal and written, with a focus on customer service.
* Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.
* A positive attitude and the ability to work well within a team are crucial for success in this role. If you are passionate about providing excellent patient care and have the necessary skills to thrive as a Dental Receptionist, we encourage you to apply for this exciting opportunity to contribute to our dental practice's success.
Part time position covering shifts between the hours of 8.30 am and 5:30. Thursday and Fridays.
Please note this job requires you to work on reception on your own after training due to only 1 receptionist chair space available at the front desk.
The ideal candidate must have exceptional communications skills, be well organised with a good work ethic, high standards and able to work under pressure.
Knowledge of SOE and dental experience is a preferred advantage
Job Type: Part-time
Pay: £12.21 per month
Benefits:
* Additional leave
* Free parking
* On-site parking
Work Location: In person