Overview
This is a Business Support role with Adopt South West based at County Hall, Exeter. The post involves administrative support to Team Managers, Family Practitioners, Social Workers and Senior Managers, plus data handling and liaison with families and colleagues.
Responsibilities
* Use a laptop provided by Adopt South West to access internal systems and Microsoft packages.
* Manage shared team mailboxes, and respond to incoming/outgoing mail.
* Communicate with families, Social Workers, Team Managers, and Senior Managers.
* Update internal recording systems.
* Input data and upload Word documents.
* Provide direct support to Team Managers, Family Practitioners, Social Workers and Senior Managers.
* Work in the main Regional Office for Adopt South West at County Hall in Exeter.
Skills & Qualities
* Able to use Office 365 programmes (Teams/Outlook/Calendars/Microsoft Edge/Excel/Word/SharePoint); basic training will be provided.
* Focussed on accurate data inputting and record keeping.
* Positive and enthusiastic attitude towards learning and supporting colleagues.
* Good communication skills and ability to build positive working relationships with colleagues, managers, senior managers, and wider colleagues.
* Ability to plan daily workload and be adaptable to changing service priorities.
* Ability to think on your feet and work with colleagues to resolve problems.
* Able to work to deadlines and remain calm and resilient under pressure.
Application & Selection
During your application you will be asked to type a supporting statement. The statement will form a vital part of the selection process, including if you are invited to a formal interview. Review the job description and person specification to demonstrate you meet the essential and desirable criteria.
Interviews will be held virtually via Microsoft Teams, so you will need access to a device with video and microphone capability. For more information, contact the named person below.
Contact
Name: Yvonne Rice
Telephone: 01392 386274
How to Apply
Please ensure your application includes a supporting statement demonstrating how you meet the essential and desirable criteria. Applications may not be progressed if the supporting statement is not adequately completed.
Closing Date
Closing Date: 21/09/2025
Additional Information
* DCC embraces the benefits of a diverse workforce and is committed to an inclusive and safe environment. We welcome applications from people who support our commitment to stop discrimination and promote diversity.
* Happy to Talk Flexible Working. Flexible working arrangements available (hybrid, part-time, condensed hours).
* We are committed to safeguarding and promoting the welfare of children and vulnerable adults; all staff and volunteers share this commitment.
* This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
* Personal data will be processed in accordance with the Applicant privacy notice.
* UK Right to Work is required. Visa sponsorship is not available at this time. DBS disclosure is required and successful applicants will be checked under the Disclosure and Barring Service and Childcare Disqualification Regulations.
* This is not a Cornwall Council vacancy; please contact the organisation directly for further information. Organisation address: County Hall, Topsham Road, Exeter EX2 4QD
#J-18808-Ljbffr