Job Description: Insight Analyst Bupa Place, Salford - Victory House, Brighton – Angel Court, London – Willow House, Staines – Kirkstall Forge, Leeds Permanent Hybrid working options Full Time (37.5 hours) per week Salary £ 41,900 DOE and location Fantastic Benefits About the Role We’re looking for a data-driven Insight Analyst to join our team and help shape the future of our products and services. In this role, you’ll collect, analyse, and synthesise research to uncover customer needs and market opportunities. Your insights will inform innovation priorities and guide product development decisions. What You’ll Do Design and conduct research: Surveys, focus groups, interviews, and market research to gather consumer data. Analyse data: Use statistical and analytical tools to identify patterns and actionable insights. Report and present findings: Create clear, compelling reports and presentations for stakeholders. Monitor market trends: Stay ahead of competitor activity and consumer behaviour. Collaborate cross-functionally: Ensure insights inform product discovery and design. Drive innovation: Translate insights into opportunities for new products and propositions – both which initiatives to prioritise and then how they are then designed. Maintain insight repository: Keep our centralised database up to date and accessible. What We’re Looking For Strong analytical skills with experience in data analysis and visualisation tools (e.g., Power BI). Expertise in qualitative and quantitative research methodologies. Excellent communication skills to present complex findings clearly. Business acumen and ability to turn insights into actionable recommendations. Customer centricity and understanding of the healthcare market. Knowledge of agile methodologies and human-centred design principles. Degree or equivalent experience in market research, behavioural science, data science, or related fields. Proficiency in MS Office (PowerPoint, Excel, Word). Organised, proactive, and able to manage multiple projects in a fast-paced environment. Passion for using data insights to improve customer experience. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Annual performance-based bonus • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Angel Court, London, Bupa Place, Kirkstall Forge, Staines - Willow House, Victory House, Brighton Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.