How will you make an impact?
As a Sales Advisor you will be an ambassador for the company, welcoming all guests into the boutique, introducing them to the culture of our organisation, clienteling, and ultimately ensuring an exceptional customer experience is delivered, leaving them with a smile on their face and a watch on their wrist.
At Watchfinder we know that not everyone has previous watch experience or product/brand knowledge. We look for passionate individuals who have a genuine interest in the industry, and who are keen to step into the pre‑owned watch market selling multiple brands of luxury timepieces. We welcome individuals who are keen to learn and develop, and we provide support from the very beginning of your journey with us.
Working at our Leeds Boutique, you will be passionate about delivering expert customer service and achieving sales on a 1:1 basis within an intimate environment. You will showcase your excellent interpersonal skills, working to a high standard both individually and as part of a thriving team.
The successful individual will be confident and experienced in working to KPI’s & sales targets. This is a varied role which includes guiding clients through our sales & purchasing journeys, welcoming walk‑ins and clienteling, ensuring that our clients have a memorable and seamless experience, managing appointments, chasing leads and all‑round sales administration, whilst always championing operational excellence.
Demonstrating vigilance and awareness, you will ensure that all security procedures are adhered to correctly, always maintaining the safety of our products.
You need to be reliable, ambitious, and passionate about the customer experience. You will also encapsulate our core values of being caring, pioneering and outstanding.
Qualifications
* Experience of working in a customer focussed environment, working with customers in a 1:1 setting would be advantageous
* Passionate about luxury retail and delivering an exceptional service to customers
* Results driven with experience working in a target driven sales environment (KPI’s)
* Negotiation skills desirable however this is a skill that we can train for candidates that demonstrate the right attitude towards personal development
* Confident communicator with experience in speaking with customers via phone and email
* Ability to take in technical information with a willingness to learn about our products
* Strong administration skills and competent using various systems
* Excellent problem solving skills
* Highly organised with the ability to prioritise own workload
* The consummate team player who will put team success ahead of personal gain
Benefits and Incentives
Competitive salary and commission structure.
* Private healthcare and dental
* Competitive pension scheme
* Holiday scheme – Increasing annual leave
* Cycle to work scheme
* Employee Assistant programme
* Income Protection
* Life Assurance
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