SaaS Implementation Engineer / Technical Solution Architect
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Role Description
* Establish credibility with technical, clinical, and business stakeholders.
* Configure and troubleshoot network connectivity to the Varian Cloud (AWS and Azure), HL7 messaging, FHIR, Cloverleaf, security settings, VPNs, and IP whitelisting.
* Work cross‑functionally within Varian to ensure a positive customer experience.
* Provide customer‑facing technical leadership during implementations, focusing on networking, data interoperability, security, and operations for Varian’s SaaS portfolio.
* Lead the design, development, and troubleshooting of SaaS implementations, ensuring successful deployment from kickoff to go‑live.
* Perform cloud product installations and configurations, including on‑premises connectivity.
* Respond promptly to incidents and technical events.
* Review customer IT infrastructure and project plans to ensure alignment with installation requirements.
* Serve as a subject‑matter expert on implementation operations for Product, Engineering, Sales, and other teams.
* Participate in internal testing and training procedures.
* Maintain and update customer cloud‑supported product environments as needed.
* Compile status reports for project managers and leadership.
* Analyze implementation data to identify opportunities for process improvement and enhanced customer satisfaction.
* Work with cloud‑based and on‑premises environments, including operating systems, databases, and networking technologies.
* Complete task documentation in accordance with Varian’s quality processes and procedures.
* Work independently with minimal supervision.
* Apply critical thinking, good judgment, and strong decision‑making skills.
* Attend planning calls and provide technical input as needed.
* Complete company‑provided training within designated timelines.
* Develop and maintain strong relationships with internal stakeholders across Digital Oncology and other business lines.
* Reports to the Director of the SaaS Enablement Team.
Requirements and Qualifications
* Ability to work in a fast‑paced environment, handling multiple tasks in an organized and efficient manner.
* Excellent communication skills.
* Passion for delivering an exceptional customer experience.
* 5–10 years of relevant experience.
* Collaborative team player with a professional and composed demeanor.
* Willingness to travel for designated events (<15% travel required).
* Professional fluency in English.
* Professional fluency in English.
Typical Education and Experience
* Bachelor’s degree (or equivalent) in a technical discipline with some postgraduate coursework or equivalent experience.
* Required: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
* Required: Experience in IT, Cloud, and Networking.
* Desired: Experience with flowchart and diagramming software.
Location
Based in Hungary, Romania, Portugal, Italy, or Spain.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Hospitals and Health Care
Equal Opportunity
We are an equal‑opportunity employer, welcoming applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. Please create a profile within our talent community to receive personalized job alerts.
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