About JD.com
JD.com, also known as JINGDONG, is building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people‑first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About the Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment.
Responsibilities
* Bill Verification & Exception Resolution – Audit logistics, insurance, and related bills to identify discrepancies. Drive timely resolution of exceptions to accelerate receivables recovery, mitigate bad debt risks, and enhance settlement efficiency and client satisfaction.
* Process Optimization & System Enhancement – Diagnose settlement workflow bottlenecks and advocate for system upgrades. Design automated tools to minimize manual intervention, improve accuracy, and support scalable business growth.
* Risk Control & Compliance Oversight – Monitor contract terms, settlement documents, and fund flows to detect compliance risks. Implement proactive mitigation strategies, ensuring adherence to financial policies and regulatory standards to safeguard corporate integrity.
* Cross‑Functional Collaboration – Facilitate interdepartmental coordination (business, tech, etc.) to resolve settlement bottlenecks. Deliver financial training and data insights, driving system adoption and operational efficiency.
* Data Analytics & Strategic Insights – Generate periodic settlement analytics, leveraging data modeling to uncover risks and opportunities. Provide management actionable insights for strategic adjustments and goal achievement.
* Receivables Management & Bad Debt Mitigation – Track receivables aging and collection progress, deploying proactive strategies to optimize recovery. Analyze bad debt root causes to refine processes, ensuring liquidity and financial stability.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.
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