Location: London
Job Type: Full-time, Permanent
Salary: £35,000 - £40,000 per year
Hours: 40 hours per week, with participation in the on‑call rota
About the Role
As a CQC Registered Manager, you will oversee the setup, registration, operational management, and growth of a new domiciliary care branch in London. You will support the CQC registration process, establish effective operational systems, recruit and develop staff teams, and build strong relationships within the local community to secure care packages and grow the service.
Key Responsibilities
* Lead the day‑to‑day operations of the domiciliary care branch
* Support and maintain CQC registration and compliance requirements
* Develop policies, procedures, and operational frameworks
* Recruit, manage, and develop office and care staff teams
* Support business development activities and growth strategies
* Build relationships with healthcare professionals, local stakeholders, and community organisations
* Work alongside franchise support teams to secure contracts and care packages
* Manage staffing, rota coordination, audits, and branch performance, ensuring services are safe, person‑centred, and compliant with regulatory standards
* Maintain accurate records, compliance documentation, and quality assurance processes
About You
* Experience as a CQC Registered Manager within domiciliary or home care services
* Strong knowledge of CQC standards, inspections, and regulatory compliance
* Previous experience supporting branch growth or start‑up services
* Level 5 Diploma in Leadership for Health and Social Care preferred
* Commercial awareness and confidence in building relationships within the local community
* Strong leadership, organisational, and communication skills
* Experience managing recruitment, staffing, and operational performance
* Ability to work independently and drive continuous improvement
* Registered Nurse or Occupational Therapist background desirable
Benefits
* Competitive salary with performance and salary review following successful completion of probation
* 28 days annual leave, including bank holidays, increasing with length of service
* Opportunity to play a key role in building and growing a new domiciliary care service
* Full franchise and operational support from an established wider network
* Career progression and professional development opportunities
* Support with ongoing training and qualifications
* Employee Assistance Programme (EAP) offering confidential wellbeing and mental health support
* Blue Light Card and additional retail discounts
* Supportive and collaborative leadership environment
* Opportunity to make a genuine impact within the local community and shape the future of the service
* Management bonus and performance‑related incentives linked to service growth and operational success
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.
The successful applicant will undergo a free enhanced disclosure from the disclosure barring service and other compliance checks required.
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