Telephone Customer Service/Sales Advisor
Based: Wimbledon
Salary: £28,000-£30,000 per annum
Full-time | Monday - Friday | 9am - 5pm
Immediate Start
Office BasedBenefits: 22 days holiday (increasing with service), pension & life insurance
Are you confident, professional, and passionate about customer service?
Do you enjoy speaking with people and providing top-tier support?
Our client, an industry leader with over 35 years of expertise, is seeking a Telephone Customer Service and Sales Advisor. They pride themselves on delivering outstanding customer service to both trade and retail customers, partnering with some of the most prominent clients across the UK and Europe.
The Role
Based in their busy Wimbledon office, you'll play a key role in handling customer enquiries, processing orders, and maintaining strong relationships with their valued clients. This is an inbound sales and customer service role - no cold calling required!
Duties:
Handling telephone and email enquiries professionally and efficiently
Processing customer orders and providing after-sales support
Offering advice and solutions based on client needs (with support from our experts)
Building and maintaining relationships with existing customersWhat They Offer
A dynamic and friendly team environment
Full training provided
Future opportunities to progress and develop your knowledge with Levels 1 & 2 of the Diploma courseWho They are looking For
Confident, professional, and customer-focused
Excellent telephone manner and communication skills
Self-motivated with a positive, competitive attitude
Thrives in a fast-paced environment and can work under pressure
Must live within a reasonable commuting distance Experience & Qualifications
Previous experience in sales, customer service, or telesales is highly desirable
A proven track record in sales would be advantageous
Willingness to learn and develop product knowledgeIf you're a great communicator with a passion for sales and customer service, we'd love to hear from you!
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