Implementation Analyst
12 Month Fixed-term Contract
About Aveni
Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our team to meet that demand.
The Role
We’re looking for an Implementation Analyst to join our growing Delivery and Implementation team. Reporting to the Implementation Lead, you’ll play a critical role in helping financial services clients successfully adopt and deploy Aveni’s AI-powered solutions.
This role sits at the intersection of client engagement, technical delivery and product implementation. You’ll work closely with clients to understand their objectives, translate requirements into actionable deliverables, and act as a key bridge between customer teams and Aveni’s internal engineering and product functions.
You’ll thrive in this role if you enjoy solving complex problems, working collaboratively with clients, and helping deliver innovative technology into real-world production environments.
What You’ll Be Doing
* Working closely with clients to understand strategic objectives, operational challenges and implementation requirements
* Translating client needs into clearly defined deliverables for engineering and product teams
* Supporting implementation planning, including milestones, timelines and stakeholder updates
* Acting as a key point of contact throughout the client implementation lifecycle
* Managing and triaging technical issues, feedback and readiness activities during deployment
* Supporting testing and quality assurance activities to ensure successful solution delivery
* Providing post-implementation support during agreed support periods and peak delivery phases
* Collaborating cross-functionally with Product, Engineering, Account Management and Customer teams to ensure successful outcomes
What We’re Looking For
Required Experience & Skills
* Proven experience in technical analysis, software implementation, solution consulting or similar roles
* Strong organisational skills with the ability to manage multiple project tasks effectively
* Excellent written and verbal communication skills
* Strong technical proficiency and analytical problem-solving ability
* A proactive, dependable and self-starting mindset
* Comfortable working directly with clients in fast-paced delivery environments
* Experience supporting software implementations and deployments
* Interest in AI, machine learning and emerging technologies
* Interest in financial services and fintech
Nice to Have
* Previous experience working within financial services
* Experience managing client relationships and stakeholder communications
* Exposure to testing, QA or implementation planning activities
Why Join Aveni?
You’ll be joining a collaborative, ambitious team building AI products that are genuinely transforming how financial services organisations operate. This is an opportunity to work directly with innovative technology, high-profile clients and a fast-growing company at an exciting stage of growth.
Join Us in Making a Difference
At Aveni, we believe that diversity drives innovation. We’ve built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you’re passionate about technology and its ability to drive positive change for the future of financial services, we’d love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.
Benefits at Aveni
What you’ll love:
* Remote-first working across the UK
* Work abroad policy
* Co-working spaces available
* 34 days holiday (including flexible bank holidays) and your birthday off
* Company-wide off-sites
* Optional Personal Development Plan
* Flexible benefits platform
* Protection essentials including Life Insurance, Income Protection, Critical Illness cover, and Pension (up to 5% matched employer contribution with optional increased contributions)
* Private health and dental care
* Potential share options
* Enhanced family leave