Logistics & Customer Service CoordinatorTwickenham £25,000 – £30,000 8:30 AM – 5:30 PM | Flexibility required
About the Company
A global business with a growing presence in the UK and Europe. The UK office in Twickenham coordinates with major brands and clients across the region. With warehouses in the UK and Europe, and sister companies in the north, the company is expanding its operations and looking for a proactive team member to join their small, collaborative office.
The Role
This newly created position supports the logistics and customer service functions, working closely with finance and sales teams across multiple time zones. The ideal start date is early July.
Key Responsibilities
* Manage and process customer orders
* Coordinate with European warehouses on stock and dispatches
* Track shipments and proactively update customers
* Handle complaints and resolve issues efficiently
* Liaise with finance on invoices, payments, and corrections
* Maintain records using Sage and QuickBooks (coordination only)
* Use Excel for stock management and reporting
* Support logistics documentation (e.g., Bill of Lading, packing lists)
* Provide cover for the Sales Manager during absences
* Assist with a new project targeting the US market
What W...