Retail store assistant (with keyholder responsibility)
£12.71 per hour plus benefits
Reports to: Shop manager
Department: Trading
Contract: Permanent
Hours: 5 – Sundays only (flexibility required)
Location: Helensburgh Shop
Closing date: 31st May 2026
Eligibility: Must be eligible to work in the UK. No visa sponsorship.
What will I be doing?
* Oversee the running of the shop on Sundays, including keyholder responsibilities and supporting volunteers.
* Assist the team in achieving sales and fundraising targets.
* Review and process donated goods and new stock.
* Generate creative ideas to help generate new income, with guidance from the Shop Manager.
* Use customer service skills to welcome and appreciate customers and supporters.
* Maintain shop standards regarding safeguarding, compliance and health and safety.
* Perform manual handling and other physical activity as required.
What are you looking for?
* Working knowledge of great customer service.
* Experience in a lively, vibrant environment.
* Adaptability in changing situations; ability to work independently and as part of a team.
* Commercial awareness.
* Ability to build relationships and communicate well.
* Flexibility to work on a rota basis while respecting life outside work.
What will I gain?
Benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership and more. We also provide access to confidential wellbeing support from the Retail Trust.
The role offers a generous benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies and processes to support your work.
Basic DBS check required.
You must be 18 years of age or older.
We actively encourage applications from people of all backgrounds and cultures, especially those from ethnic minority backgrounds who are currently under‑represented.
Equal Opportunity Statement
We are an equal opportunities employer and welcome applications from all qualified candidates.
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