🌟 We're Hiring: Scheduler – WPS – Croydon 🌟
📍 Location: Croydon
🕒 Type: Full-time
💼 About the Role:
Are you a master of organisation and love keeping things running smoothly? 🧩
We’re looking for a Repairs Scheduler to join our buzzing WPS team in Croydon! You’ll be the go-to person for planning and coordinating our multi-skilled engineers and supply chain, helping us deliver top-notch service every day. 🚀
🔑 What You’ll Be Doing:
• 📅 Planning diaries to keep our workforce productive and efficient
• 📊 Creating performance reports to track progress and success
• 📉 Keeping work-in-progress low and on target
• 📞 Communicating with clients and teams to keep everything flowing
• 🛠️ Supporting supervisors and site teams with smart scheduling
• 💡 Spotting areas for improvement and suggesting solutions
• 📧 Handling customer queries with professionalism and care
• ☎️ Managing inbound and outbound calls, providing excellent customer service and resolving queries promptly
• ⚠️ Ensuring all plans meet health & safety standards
🧠 What You’ll Bring:
• ✅ Strong Excel & IT skills
• ✅ Great communication – written & verbal
• ✅ Ability to prioritise and manage your own workload
• ✅ Commercial awareness & a customer-first mindset
• ✅ Experience in producing reports and managing diaries
• ✅ Previous experience in call handling or customer service is a plus
🌈 Why Join Us?
• Be part of a supportive, friendly team 🤝
• Make a real impact every day 💥
• Opportunities to grow and develop 📈
• Work in a fast-paced, rewarding environment 🏃♀️💨
Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting