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Public enquiry support - ceredigion

Aberystwyth
Dyfed-Powys Police
€25,390 a year
Posted: 1 November
Offer description

Overview

Force
Dyfed Powys Police
Role Type: Police Staff
Business area / Department: Operations
Location: Aberystwyth
Agile/Fixed/Fixed Operational: Fixed Operational
Grade: C
Salary: £24,675 - £26,106
Part/Full Time: Full Time
Hours per Week: 37
Type of Contract: Permanent
Level of Welsh language ability required?: 1


Responsibilities

* To deal with enquiries from members of the public and police officers / staff in person.
* To answer and action non-emergency (101) in a timely manner at times of exceptional demand.
* To provide advice and guidance to customers, signposting where relevant to other agencies for non-police matters.
* If you think you have the skills and passion for this role, please view the role profile and complete an application evidencing against the required attainments (usually found on the last page of the role profile).


How to apply

Please refer to the candidate guidance for more detail on how to complete your application. See the link below for additional guidance on attainments:

https://www.dyfed-powys.police.uk/SysSiteAssets/media/downloads/dyfed-powys/careers/guidance-Documents/police-staff-attainments-english.pdf


What can you expect?

* All new starters will have a buddy/mentor to support you when you join
* 24 days annual leave (rises to 29 days with 5 years’ service) plus 8 bank holidays
* Additional 24 days flexi leave (role dependant)
* Access to on-site gyms and fitness classes
* Hybrid/Agile working (role dependant)
* Discounts from various retailers via the Blue Light Scheme
* Cycle to Work Scheme
* Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy
* Pension scheme
* Staff Support Networks
* Flexible working opportunities
* Generous maternity/paternity and adoption leave entitlements
* Sick pay provisions
* All candidates are subject to vetting and medical checks


Diversity and Welsh language

Dyfed Powys Police are inclusive employers and strive to have a workforce representative of the communities they police and serve. We welcome applications from all backgrounds and communities regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious beliefs. We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English.

Information point: If you require any further information about this role, please contact recruitment@dyfed-powys.police.uk or attend our weekly drop-in recruitment event, Wednesday @ 11am – 11:30am here.

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