Service Desk Analyst x2 Exciting Growth, Real Progression
Location: Cheadle, SK8 1AA
Salary: £28,000 £32,000
Benefits: 5% annual bonus, salary reviews, on-call bonus, 1 day a week remote
Please note:Visa sponsorship is not available
Are you ready to join a business where your development truly matters? Our client, an ambitious and rapidly expanding IT Services provider, is growing across every department and they want passionate Service Desk Analysts to grow with them.
This is a company where career progression isnt a buzzword; its a promise. From industry certifications to structured development plans, they invest heavily in helping their people become the best in class. If youre looking for a role where youll be supported, challenged, and rewarded, this is the place.
The Role
Youll join a collaborative team of 10 Service Desk professionals delivering high-quality support across approximately 350400 tickets per week. No two days are the same, and your contribution will have a real impact.
What Youll Be Doing
1. Providing high-quality support across a diverse customer base
2. Troubleshooting and resolving issues within Office 365 (Email, OneDrive, SharePoint)
3. Managing user accounts and access via Active Directory
4. Supporting Microsoft Office appli...