We're looking for a proactive Fleet Support Officer to join our Street Scene Fleet Management team at Birmingham City Council. This key role ensures our fleet operates efficiently, safely, and in full compliance with regulatory standards. You'll work closely with colleagues and external partners to maintain accurate records, support operational analysis, and help deliver cost‑effective services that keep Birmingham moving.
Responsibilities
* Coordinate and maintain essential maintenance documentation (PMIs, brake tests, defect logs).
* Keep statutory records up to date for tax, MOT, insurance, and licensing.
* Validate fuel card requests and monitor fuel transactions for accuracy.
* Assist with procurement activities, including raising purchase orders.
* Support insurance claims processing and incident reporting.
* Liaise with suppliers and service providers to resolve compliance issues promptly.
* Produce and analyse fleet data reports using Excel and Power BI.
* Ensure GDPR compliance when handling sensitive documentation.
* Administer hire vehicle approvals and monitor associated costs.
* Support monitoring of electric vehicle charging infrastructure.
Qualifications
* Understands vehicle compliance requirements (MOTs, O Licence, tax, insurance).
* Has experience managing insurance claims and analysing fleet data.
* Is highly organised, with the ability to prioritise tasks and meet deadlines.
* Communicates effectively with internal teams and external stakeholders.
* Is proficient in IT systems, including fleet management software, Microsoft Office, and DVLA portals.
Council Priorities
* A Prosperous Birmingham: inclusive economic growth, tackling unemployment, attracting inward investment, and maximizing the benefits of the Commonwealth Games.
* An Inclusive Birmingham: tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting all children and young people to thrive.
* A Safe Birmingham: making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
* A Healthy Birmingham: tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
* A Green Birmingham: street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
Why Join Birmingham City Council?
Working for Birmingham City Council is more than a job; it's about making life better for the 1 million plus people who live and work in the city. The Council is a fantastic place to work, offering a challenging and supportive environment with an adventurous leadership pursuit of excellence.
We are committed to delivering strategic leadership, supporting those least able to support themselves, and putting citizens and neighbourhoods at the heart of our decision‑making. We value customers at the centre of our approach and are always looking for people who excel in service, with a commitment to excellence to help us achieve our vision.
Benefits
* Excellent terms and conditions.
* Generous annual leave.
* Great pension scheme.
* Well‑being support.
* Annual travel passes.
* Discounts at a number of city centre establishments.
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