Bristol, UK | £32,000 per annum | full time (part time considered) | permanent
This is a hybrid role with an expectation of at least three days a week in the office (9am to 5pm) in central Bristol, near Temple Meads station, and up to two days a week remote working.
About The Content Emporium
At The Content Emporium we offer a high level plug-in content marketing support to comprehensively fill the gaps in the skills and resources that large brands have in-house. With a team of 70+ strategic, creative experts, we offer a vast suite of services, including strategy, design, copywriting, social content creation, photography, community management, motion graphics and much more. From Instagram reels and TikTok management to email marketing and print magazines, we deliver a wide range of engaging content services. Unlike some larger agencies we fully integrate with our clients’ marketing departments to add real value every day.
Why we are hiring
We currently serve a diverse client base, from FTSE 100 property giant Landsec to national food service group Caterfood. We've retained our largest client, Landsec, for over 17 years and we now run the digital marketing for 30 of their shopping centres and leisure parks including Bluewater and Gunwharf Quays. We have ambitious plans and we need a PA to support the CEO as the company grows.
The role
We’re seeking an organised, proactive and helpful Personal Assistant to work closely with the CEO and help streamline and systemise our administrative tasks.
This role requires managing the diary and workload of the CEO and providing lower-level support to six other senior leadership team members. The successful applicant will play a key role in keeping the agency running smoothly by providing high-level executive support. They’ll need to be able to juggle multiple priorities, and bring a problem-solving mindset to improve office systems and admin workflows.
We need someone who can hit the ground running - taking ownership of office management, organisational tasks, and process improvements while supporting our CEO. No two days are the same, so the successful candidate will need to be highly adaptable and confidently managing shifting priorities with professionalism and initiative.
From organising work events and overseeing office management to taking meeting notes, running errands and handling travel booking this role requires someone who thrives on variety. We’re looking for a self-motivated individual who can take ownership of tasks, anticipate needs, and ensure everything runs smoothly with confidence and discretion.
Key Responsibilities:
Executive & Administrative Support
Provide day-to-day administrative support to the CEO and Senior Leadership Team
Prepare, format, and manage documents, reports, presentations, and other business materials
Draft emails, letters, and other correspondence on behalf of the CEO
Coordinate internal communications and assist with following up on key actions and deadlines
Support leadership with ad hoc projects, research, and operational tasks as required
Handle sensitive and confidential information with professionalism and discretion
Anticipate administrative needs and proactively support the wider business where needed
Manage the CEO’s diary, scheduling meetings, appointments, and travel arrangements
Organise and prioritise forwarded emails and communications, ensuring urgent matters are highlighted and actioned promptly
Coordinate meetings, including preparing agendas, booking rooms, and circulating relevant materials
Take meeting minutes where required and follow up on actions and outstanding tasks
Assist with travel bookings, itineraries, accommodation, and related logistics company-wide
Office & Operations Management
Ensure the smooth day-to-day running of the office environment
Manage office supplies, equipment, and general operational resources
Liaise with suppliers, contractors, and service providers to maintain office facilities and services
Organise and maintain office space, ensuring a professional and welcoming environment
Greet visitors to the office and assist with deliveries and general front-of-house responsibilities
Handle incoming and outgoing post, parcels, and courier arrangements
Support process improvements and help maintain efficient internal systems and procedures
HR & Team Support
Assist with onboarding new employees, including coordinating first‑day set-up, and welcome processes (IT agency handles tech set-up)
Maintain accurate HR records and act as a point of contact for general staff queries (alongside HR agency)
Support the coordination of holiday cover and team scheduling to minimise operational disruption
Assist with staff gifting, team celebrations, and employee experience initiatives
Work alongside the company’s external HR provider to support wider people processes where required
Finance & Business Support
Assist with processing freelancer invoices, expense payments, and general finance administration in absence of the Finance Manager
Provide operational support to the Finance Manager where required
Coordinate company purchases, including office equipment, travel bookings, and business‑related orders
Maintain organised records and assist with administrative tracking tasks
Events & Culture
Support the planning and coordination of company events, team socials, meetings, and celebrations
Help foster a positive, organised, and supportive office culture
Assist with logistics and coordination for internal and external business events
About you:
The ideal candidate will be:
Highly organised with excellent attention to detail
Proactive and capable of anticipating needs before they arise
Calm under pressure and comfortable managing multiple priorities
A strong communicator with a professional and approachable manner
Trustworthy and discreet when handling confidential information
Comfortable working independently and taking ownership of tasks
Tech‑savvy and confident using standard office software and communication tools
Adaptable, positive, and willing to support across different areas of the business
Previous experience in an Executive Assistant, Personal Assistant, Office Manager, or Operations Support role
Experience supporting senior leadership or founders in a fast‑paced business environment
Familiarity with HR administration and finance coordination tasks
Experience working within a growing SME, agency, or creative business environment is advantageous
This is a permanent full time role with a salary of £32,000 per annum. Hours are 9am to 5pm as standard. Part time hours can be considered.
All full time employees get 25 days paid holiday per year in addition to all bank holidays. Employees are auto‑enrolled into our pension scheme and entitled to Vitality Health Insurance (following successful passing of probation). This is a hybrid role with an expectation of at least three days per week in the office (located next to Bristol Temple Meads train station) and up to two days a week remote.
Our commitment
We are actively trying to create an inclusive and diverse environment. All applicants will be considered for employment based on suitability for the role alone and without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, neurodiversity or disability status.
Please let us know if there's anything specific we can do to make the application process easier for you.
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