Operational Excellence Manager – Premium QSR Brand with Big Growth Plans
£45,000 – £50,000 DOE + Car Allowance | Nationwide Role | Immediate Start
Ready to step into a senior operational leadership role and help shape the future of a game-changing QSR brand?
We’re looking for an ambitious and experienced Senior GM or Area Manager ready to take the next big step in their career — into a high-impact, brand-building role with one of the UK’s fastest-growing premium QSR concepts.
This is a newly created, strategic position reporting directly to the Operations Director. You’ll be the driving force behind operational consistency, excellence, and scalability across all sites.
This isn’t just about running stores — it’s about building the playbook for success as the brand expands nationwide.
Your Role
1. Own the rollout of SOPs, brand standards, and operational best practice
2. Deliver exceptional in-store execution across multiple QSR locations
3. Design and implement training programs that elevate performance and culture
4. Lead audits, coaching, and improvement plans to optimise every aspect of the operation
5. Partner with Ops and Finance to drive profitability, labour efficiency, and margin control
6. Cultivate a fun, inclusive, high-performing culture throughout the business
7. Act as a true ambassador for operational excellence, supporting teams across the UK
What You Bring:
8. Senior GM, Area Manager, or Multi-site Operator experience in QSR or fast casual
9. A proven track record of driving performance and consistency across sites
10. Strong commercial acumen — comfortable with KPIs, P&Ls, and operational levers
11. Hands-on leadership style with a love for developing and inspiring teams
12. Obsessed with standards, process, and customer experience
13. Energetic, solutions-focused, and naturally collaborative
Kellan Group (including all of our brands, Berkeley Scott, RK and Quantica) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our websites