Our client, a very reputable firm are looking to appoint a Senior Compliance Assistant based in Wolverhampton. You will be tasked with supporting both clients and the business. You will lead a motivated team, drive excellence all whilst ensuring clients receive an outstanding experience and service.
To be considered for the role, you ll require the following essentials:
Previous experience of working within a legal or professional services environment Proven experience of working within a team leader, supervisory or people management role Knowledge of MS Office and Case Management Systems Knowledge and understanding of compliance and onboarding processes Excellent communication skills both written and verbal Strong organisational skills High attention to detail
Within this position, you ll also be:
Guiding and supporting a team to deliver an outstanding customer experience, particularly with new business onboarding Providing ongoing training, one to one coaching and day to day support to team members Monitoring of workloads, reviewing team and individual performance and supporting the smooth running of the team Providing reports to management to provide key insights Contributing to ideas for process improvement to keep the business running smoothly and efficiently Working alongside the team in handling onboarding tasks for new business and clients Managing team resources Handling of escalations Collaborating with the wider team and business to resolve any queries and complaints efficiently Ensuring health and safety standards are being met
Salary and Working Hours
Salary is GBP 28,000 : GBP 35,000 per annum, dependant on experience
Working Hours are Monday Friday, 9am 5pm with 1 hours lunch
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy and Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.
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