Head of IT Operations
📍 Remote (UK-based) | ⏳ 6-Month Contract | 💼 £450 - £550pd Inside IR35
We’re supporting an organisation undergoing a period of significant change, and they’re seeking an experienced Interim Head of IT Operations to step in and provide leadership across day-to-day technology operations.
Acting as the deputy to the Head of IT & Data, you’ll play a crucial role in keeping services stable, teams aligned, and delivery moving forward while the wider transformation takes shape.
What You’ll Be Doing
* Take operational ownership of IT services, ensuring continuity, reliability, and strong performance.
* Act as second-in-command to the Head of IT & Data, representing them as needed in meetings and decision-making.
* Guide teams responsible for infrastructure, service delivery, and data governance (around 40 people, including direct reports).
* Manage BAU activity and smaller non-CRM projects to maintain business performance.
* Drive improvement through automation, better tooling, and process optimisation.
* Support financial and resource planning across IT and Data teams.
* Champion compliance, security, and governance best practices.
* Promote a positive team culture built around collaboration, transparency, and accountability.
About You
* A seasoned IT operations or infrastructure leader with experience in complex environments.
* Comfortable deputising for a senior IT leader, maintaining momentum at both operational and strategic levels.
* Excellent at delivery, communication, and stakeholder management.
* Confident managing mixed technical and data-focused teams.
* Educated to degree level, with relevant technical or management qualifications (postgrad desirable).
Contract Snapshot
* Duration: 6 months
* Status: Outside IR35
* Location: Fully remote within the UK
* Start: ASAP