We are looking for a friendly, professional Bank Shift Receptionist with a passion for making a difference to others. You’ll be working Bank hours per week at Cygnet Kewstoke, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. Cygnet Hospital Kewstoke provides emergency admissions services for men and women, and a pathway for women to rehabilitation including a specialist service for personality disorder. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work. With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive. Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people. Your day-to-day Provide a professional, welcoming reception experience Greet visitors & notify the appropriate member of staff of their arrival Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately Answer & transfer all incoming calls & take messages where appropriate Sort & distribute post Assist with general office duties as required Keep the reception area clean & tidy Promote the safety & security of all site users & ensure all staff comply with security protocols Why Cygnet? We’ll offer you… Strong career progression opportunities Expert supervision & support Pension scheme “Cycle to work” scheme & employee discount saving You are Flexible to work both shift patterns: 07:00 - 13:45 and 13:30 - 20:00. Covering across 7 days including bank holidays and weekends, Xmas. An experienced receptionist/administrator used to working with customers/clients Organised, naturally helpful & a good multi-tasker Computer literate – including Windows/Word/Excel/Outlook or equivalent Knowledgeable of telephone systems Polite, friendly & approachable with excellent communication skills GCSE Maths & English qualified, with a good level of numeracy & literacy Diligent & accurate, with an eye for detail & an understanding of confidentiality Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.