We are working on behalf of our client, a reputable automotive dealership in Guildford, to recruit a skilled and motivated Service Advisor.
This is an excellent opportunity for experienced motor trade professionals seeking to advance their career within a well-established franchise.
The ideal candidate will deliver exceptional customer service and contribute to the dealership's continued success.
Benefits of a Service Advisor
* Competitive basic salary of 34,000 to 36,000 per annum
* OTE potential of up to 42,000, based on performance and customer satisfaction
* Generous bonuses for upselling and achieving customer satisfaction targets
* Working hours of 42 hours per week, Monday to Friday, with Saturday mornings on a rota
* Career development opportunities within a reputable dealership network
* Supportive and professional team environment
Duties of a Service Advisor
* Greet customers in a friendly and professional manner to ensure a positive experience
* Book service appointments and liaise with customers to confirm their requirements
* Upsell additional services and accessories to maximise sales opportunitiesMaintain accurate job records and update customers on vehicle progress
* Build strong relationships with customers to encourage repeat business
* Collaborate with technicians and parts departments to ensure smooth service department operations
Requirements of a Service Advisor
* Proven experience as a Service Advisor within a motor dealership or automotive service environment
* Excellent communication and customer service skills
* Ability to upsell and achieve sales targets
* Organised and detail-oriented with a professional attitude
* Full UK driving licence
* Passion for the automotive industry
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