Join One of London’s
Leading Restaurant Groups
At The Coal Shed London, part of the Black Rock
Restaurant Group, we’re known for fire-based cooking, premium British
produce, and exceptional service. Now, we're looking for an experienced and
passionate Assistant General Manager (AGM) to support the General
Manager and help lead our team in one of London’s most exciting hospitality
environments.
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About the Role
As Assistant General Manager, you will play a key
role in driving the daily operations of the restaurant, supporting the
leadership team and motivating staff to deliver unforgettable guest
experiences. You’ll be hands-on, energetic, and solutions-focused—someone who
thrives in a high-quality, high-volume service environment.
You’ll act as a role model to the front-of-house team,
support staff training and development, and take the lead in service, quality
standards, and team engagement.
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In This Role You’ll:
* Support
the General Manager with day-to-day operations and overall team leadership
* Help
drive performance, standards and service excellence across all FOH
touchpoints
* Maintain
responsibility for the overall strategic planning, development and success
of the restaurant with the General Manager and Head Chef.
* Ensure
all necessary and approved actions are taken to achieve both short and
long- term goals / objectives.
* To
achieve and maximize sales and profit targets as set by the General
Manager.
* To
ensure that adequate staffing levels are maintained and staff costs are
within the weekly budget.
* To
be responsible for the implementation of the company’s money handling
procedure and the timely and accurate banking of all monies within company
guidelines.
* To
ensure daily safe checks and end of night sales administration is
completed accurately.
* Maintain
responsibility for leading, inspiring and motivating the restaurant team
to achieve stability, productivity and loyalty.
* Champion
staff training, motivation and on-the-floor coaching
* Manage
rotas, floor plans, bookings, and guest feedback
* Deliver
commercial results through team leadership, guest satisfaction, and
upselling
* Uphold
Black Rock Restaurant Group’s service values and brand standards
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What We Offer in Return
We believe in investing in our people. That’s why we offer a
truly competitive pay package, a great professional environment, and
opportunities for real growth within one of the UK's most respected hospitality
groups.
As an Assistant General Manager, you’ll enjoy these
benefits:
* A truly
competitive pay package
* Free
food and drinks on shift
* Team
incentives, trips and rewards
* 50% staff
discount at all our restaurants for you, your friends &
family
* An
extra day’s holiday every year for your first five years
* Refer
a Friend scheme – earn money per successful hire
* Cycle
to Work scheme
* Flexible
hours and shift patterns
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What We’re Looking For
* A
confident, natural leader with at least 2 years' experience in
a management role within a premium hospitality setting
* Strong
operational and guest service skills
* Passion
for quality food, wine, and exceptional guest experiences
* To
achieve and maximize sales and profit targets as set by the General
Manager.
* To
ensure that adequate staffing levels are maintained and staff costs are
within the weekly budget.
* To
be responsible for the implementation of the company’s money handling
procedure and the timely and accurate banking of all monies within company
guidelines.
* To
ensure daily safe checks and end of night sales administration is
completed accurately.
* Contribute
to the recruitment of new employees in the Kitchen and Restaurant.
* Deal
with disciplinary issues and seek advice from HR where necessary.
* Excellent
people management and communication skills
* A
calm and confident presence on the floor, especially during high-volume
service
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Why Join Us?
By joining Black Rock Restaurant Group, you become
part of one of the UK’s leading independent restaurant companies. We pride
ourselves on recruiting passionate individuals who thrive in hospitality and
love working as part of an established, close-knit team. With venues across
Brighton and London—including The Salt Room, Burnt Orange, Tutto, and The
Coal Shed—we offer excellent progression opportunities across the group.
If you want to be part of something special, and join the friendliest
team in town, we’d love to hear from you.
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Apply Now
Ready to take your hospitality career to the next level? Click apply and let’s
talk!