Rpc – The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers.
rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in twelve countries with over 450 employees.
Your Tasks
Location: Hybrid, Farnborough, UK (2-3 days in office/ onsite)
Duration: Full-Time
* Oversee and manage training‑related projects across multiple brands and clients, ensuring both operational and financial excellence.
* Lead & manage budget planning for training programmes, including offer preparation, margin management, goal setting, milestone tracking, and overall project delivery.
* Serve as the primary point of contact for clients, coordinating project activities, providing expert guidance, and ensuring high‑quality service and client satisfaction.
* Manage resource allocation for training initiatives and facilitate workshops, training sessions, and program activities.
* Present project updates, training results, and key insights to stakeholders and clients.
* Negotiate terms and agreements with external training partners and clients to support project objectives.
* Oversee outgoing invoices and validate invoices from external training providers.
* Provide professional leadership to project team members and, where applicable, support their development.
* Foster strong engagement and motivation within the project team to ensure the successful delivery of training initiatives.
Your Profile
* Completed degree in business administration, social sciences or a comparable field of study
* Several years of professional experience in training and development, continuing education, project management, or event management.
* Proven track record in managing complex projects and providing high‑quality support to external clients.
* Strong collaborative mindset with excellent communication skills and the ability to remain composed and professional in challenging situations.
* Demonstrated commitment to service excellence, quality standards, and a high level of responsibility.
* Fast learner with strong organizational capabilities and an entrepreneurial, solution‑oriented approach.
* Reliable team contributor with a proactive attitude and a high level of initiative.
Questions?
Then call or e-mail us:
career@rpc-partners.com
+49 (0) 89 2000 5080
We are looking forward to your application!
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